Leah Greene

Pikeville,KY

Summary

Dynamic Manager with a proven track record at Mr. Gatti's Pizza, excelling in staff leadership and customer relationship management. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and problem-solving skills. Skilled in workforce management and staff training, ensuring operators work as a manager for Mr. Gatti's Pizza, a revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

years of professional experience

Work History

Manager

Mr. Gatti's Pizza

2022.08 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Pike County Central High School, Pikeville, KY

05.2023

Skills

Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving

Staff Management
Staff Training and Development
Cross-Functional Teamwork
Customer Relationship Management (CRM)

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Manager - Mr. Gatti's Pizza

2022.08 - Current

Pike County Central High School - High School Diploma,