Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leah Gu

Upland,Indiana

Summary

Adept at customer relations and Adobe Photoshop, I excelled as a Cashier at 생활용품DC프라자, enhancing customer loyalty through exceptional service and resolving complaints efficiently. My proficiency in graphic design tools complemented my strong work ethic, significantly contributing to a positive shopping experience and operational excellence without relying on numerical achievements.

Overview

1
1
Certification

Work History

Cashier

생활용품DC프라자(Retail Store)
01.2021 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor of Arts - Graphic Design

Taylor University
Upland, IN
05-2029

Skills

    Skills:

  • Customer Service Proficiency
  • Reliable Work Performance
  • Clear Communication
  • Proficient in Adobe Photoshop, Illustrator, and InDesign
  • Expertise in Photoshop Tools

Certification

Certifications:


  • Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator
  • Adobe Certified Professional in Visual Design Using Adobe Photoshop
  • Adobe Certified Professional in Visual Design

Languages

Korean
Native or Bilingual
English
Limited Working

Timeline

Cashier

생활용품DC프라자(Retail Store)
01.2021 - 04.2021

Bachelor of Arts - Graphic Design

Taylor University
Leah Gu