Leah Hazelrigg
Richmond,VA
Summary
Reliable college student focused on delivering exceptional customer service and fostering teamwork in a dynamic retail environment. Proven ability to manage inventory effectively while creating welcoming shopping experiences that enhance guest satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Lead
Plato's Closet
Richmond, VA
07.2024 - Current
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on customer service techniques and store policies.
- Managed inventory levels and organized merchandise displays effectively.
- Collaborated with management to improve store procedures and efficiency.
- Assisted customers with inquiries and provided product recommendations.
- Conducted daily cash register audits for accuracy and security.
- Resolved customer complaints quickly to maintain satisfaction and loyalty.
Education
High School Diploma -
Maggie L. Walker Governor's School
Richmond, VA06-2026
Skills
- Customer service
- Cash handling
- Inventory management
- Team leadership
- Staff training
- Time management
- Teamwork and collaboration
- Calm under pressure
Personal Information
Title: College student at University of Virginia
Volunteer Experience
- 2024-2026 Helping freshmen at Maggie Walker get accommodated to school through advisory program
- VCU Forensic Science Department, 2024, Volunteered at VCU Forensic Science Department, cataloging different flavors of Vapes to help a research project led by Dr. Michelle Peace.
- Maggie Walker High School, 2023, 2024, Future Dragons Day- led upcoming 9th graders through school, took them to various classes and answered any questions about the school and any experiences there.
- Maggie Walker Track team, meet volunteer, helped time races and record times for coaches.
- Henrico County Library, Teenage Advisory Board Member, 2021, 2023, Designed programs and events for Henrico Libraries, decorated libraries
- St. Thomas Episcopal Church, Food kitchen volunteer, 2021, 2023, stocked shelves, handed out food, cleaned up (sweeping and mopping), taking out trash, make bags of food, customer service
- Albert Hill Middle School, Community Service, 2021, 2022, including trash pickup in Gilpin Court.
Affiliations
- National Honor Society
- Spanish Honor Society
- Science Honor Society
- German Honor Society
- AP Scholar
Communication
- Excellent written skills
- Friendly and customer service oriented
Timeline
Shift Lead
Plato's Closet
07.2024 - Current
High School Diploma -
Maggie L. Walker Governor's School