Dedicated professional with a strong background in customer service and classroom management. Expertise in conflict resolution and team collaboration, aiming to create a welcoming environment that supports diverse needs.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
J Macklin's Grill
Coppell
05.2025 - Current
Greeted guests warmly upon arrival and ensured a friendly atmosphere.
Managed reservations and seating arrangements to optimize customer flow.
Assisted in taking guest information and special requests accurately.
Collaborated with servers and kitchen staff to enhance service efficiency.
Maintained cleanliness and organization of the host stand area.
Provided menus and informed guests of daily specials promptly.
Handled guest inquiries and resolved seating conflicts effectively.
Supported team members during busy shifts to maintain service standards.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Resolved customer complaints in a professional manner while maintaining a positive attittude.
Preschool Teacher's Assistant
Riverside Church
Coppell
02.2022 - 05.2025
Assisted lead teacher in developing lesson plans and educational activities.
Supervised children during playtime and ensured a safe environment.
Organized classroom materials and maintained cleanliness throughout the day.
Supported children with special needs by providing individualized attention.
Implemented behavior management strategies to promote positive interactions.
Prepared and served snacks while adhering to dietary guidelines.