Leah Jones
TALLAHASSEE,FL
Summary
Strategic Account Executive with proven success in increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Account Executive
Owens & Minor
Tallahassee, FL
07.2020 - Current
- Conducted sales campaigns to increase penetration for $30 million account profitably.
- Sold $3 million in Private Label products year-to-date.
- Proposed Custom Procedure Tray savings analysis for over 1.2 million dollars in savings.
- Help create and propose 5-year MSA contract to customer with winning success.
- Prepares and presents regular Quarterly Business Reviews.
- Negotiates contracts with potential customers while ensuring the profitability of company.
- Resolves customer complaints by offering creative solutions and incentives.
- Collaborates with key decision-makers to identify opportunities and develop ideas to deliver sales results.
- Increases profitability within accounts by cross-selling additional products outside of Owens & Minor brands.
- Provides timely customer service support to resolve any issues quickly and efficiently.
Account Management Specialist
Owens & Minor
Tallahassee, FL
10.2020 - 08.2021
- Support to Owens & Minor Account Executive.
- Managed multiple accounts simultaneously, ensuring all deadlines were met.
- Developed and maintained strong operational performance with customer, including working with Owens & Minor team and manufacturers on routine account management (fill rates, service levels, backorder management, forecast management, expedites, etc.)
- Responded promptly to customer requests, including preparing analytic reports.
- Participated in product conversion projects to ensure smooth transition.
Social Media Manager
CWR Digital
Augusta, GA
08.2018 - 10.2019
- Managed daily operations of 30 assigned social media accounts.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Budgeted and coordinated ongoing advertising initiatives.
- Prepared monthly calendar to manage online content across multiple platforms.
- Developed and implemented strategic social media marketing plans.
- Tracked social media metrics to determine audience growth rate, volume, and reach.
Education
Bachelor of Fine Arts - Mass Media
Valdosta State University
05.2018
Skills
- Extensive knowledge of Salesforce CRM platform
- Power BI Data-Driven Decisions
- Account Map Planning
- Distribution and Pricing Contract Negotiation
- Sales Quota Achievement
- Quarterly Business Review Customer Presentations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Management Specialist
Owens & Minor
10.2020 - 08.2021
Account Executive
Owens & Minor
07.2020 - Current
Social Media Manager
CWR Digital
08.2018 - 10.2019
Bachelor of Fine Arts - Mass Media
Valdosta State University