Leah Jones
Summary
My name is Leah Jones, and I am honored to be able to apply for your amazing position. A little background information about myself; During high school, I participated in cheer, softball, track and basketball manager. I was a AB Honor Roll Student, and I plan to go to school at The University of Houston to become a Sports Trainer, I instead enjoyed my time at Texas Southern University. I enjoy shopping, volunteering for my community activities, Hanging with friends, and helping those in need. While working, I developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Above The Bar Gymnastics Academy
03.2025 - 08.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
Food Runner
Lagoonfest Texas
05.2024 - 08.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Wingstop
01.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
Party Host
Jumping World
12.2023 - 04.2024
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Led creative games and activities to engage and entertain guests during events.
Education
MBA - Business Administration
College of The Mainland
Texas City, TX05-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Leadership
- Team collaboration
Hobbies and Interests
Some things I love to do is cheer, make TikTok videos, hang out with friends, and help people in need! I describe myself as a multi-faceted individual who knows how to balance my passions and priorities. When im not cheering with my wonderful teammates or making a new viral dance for TikTok, im more than likely surrounded by my closest friends, laughing and making memories together. What I think sets me apart is my compassionate heart, which drives me to make a positive impact on the world.
Timeline
Front Desk Receptionist
Above The Bar Gymnastics Academy
03.2025 - 08.2025
Food Runner
Lagoonfest Texas
05.2024 - 08.2024
Party Host
Jumping World
12.2023 - 04.2024
Cashier
Wingstop
01.2023 - 08.2024
MBA - Business Administration
College of The Mainland
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