Summary
Overview
Work History
Education
Skills
Timeline
Server

Leah Kalil

Steamboat Springs,CO

Summary

Experienced with managing retail store operations, including inventory control and team leadership. Utilizes strategic planning to optimize store layout and enhance customer experience. Knowledge of effective sales techniques and staff training to drive store success.

Overview

6
6
years of professional experience

Work History

Server

Yampa Valley Kitchen
01.2025 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service in a fine dinning setting.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Assistant Manager

Steamboat Resort
05.2021 - 01.2025
  • Similar tasks as the associate position (listed below) with additional duties such as:
  • Merchandising products, maintaining inventory levels, ordering products based on business needs.
  • Managing employees, evaluating performance, and giving disciplinary actions when needed.
  • Training new employees on POS and shop expectations.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Rental/Retail Associate

Steamboat Ski Resort
11.2018 - 03.2020
  • Contributed to the department’s sales initiative, which enhanced the company’s revenue
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.


Education

Associate of Arts - Environmental Science

Colorado Mountain College
05.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • Menu memorization
  • Inventory control
  • Visual merchandising
  • Detail-oriented

Timeline

Server

Yampa Valley Kitchen
01.2025 - 04.2025

Assistant Manager

Steamboat Resort
05.2021 - 01.2025

Rental/Retail Associate

Steamboat Ski Resort
11.2018 - 03.2020

Associate of Arts - Environmental Science

Colorado Mountain College

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Leah Kalil