Leah Kukman
Adell,WI
Summary
Professional hospitality expert with proven skills in managing inventory and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
4
4
years of professional experience
Work History
Float Teller
Blackhawk Community Credit Union
Janesville , WI
03.2025 - Current
- Utilized problem solving skills to effectively resolve issues encountered during daily operations.
- Directed specific questions to appropriate branch personnel.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
Orientation Leader
Lawrence University
Appleton , WI
08.2024 - 09.2024
- Promoted interaction among groups of new students by facilitating small group discussions on college transition-related concerns.
- Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.
- Coordinated with various university departments to gather and distribute up-to-date informational materials to new students.
Bartender
Cecilia's Golf Course
Janesville, WI
05.2021 - 09.2024
- Managed accurate bar tabs and processed cash and credit card transactions.
- Completed regular bar inventories and daily requisition sheets.
- Developed good working relationships with fellow employees through effective communication.
Education
Bachelor of Arts - Trombone Performance
Lawrence University
Appleton, WA06-2024
Skills
- Creative team collaboration
- Leadership
- Customer service
- Problem solving
- Interpersonal skills
- Critical thinking
Timeline
Float Teller
Blackhawk Community Credit Union
03.2025 - Current
Orientation Leader
Lawrence University
08.2024 - 09.2024
Bartender
Cecilia's Golf Course
05.2021 - 09.2024
Bachelor of Arts - Trombone Performance
Lawrence University