Leah McMurray
Olympia,WA
Summary
Can lead as well as follow. Consistent reliable team player, familiar with and comfortable in a patient care setting, critical setting, and customer service. Demonstrates ability to learn complex tasks quickly and assume increasing levels of responsibility. Works well under pressure; excellent organizational skills and attention to detail, thrives in a fast-paced work environment. Compassionate, respectful, and reasonable, putting best efforts towards all work duties. Knowledgeable medical assistant skilled at completing office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Olympia Family and Internal Medicine
07.2022 - Current
- Improved patient outcomes by providing compassionate and knowledgeable care to endocrinology patients.
- Reviewed and initiated prior authorization requests for specialty medications, insulin pumps and CGM devices ensuring appropriate criteria were met before approval or denial decisions were made.
- Enhanced patient satisfaction by effectively managing and coordinating CGM and insulin pump training services.
- Installed, calibrated and monitored insulin pumps and CGM devices.
- Collaborated with healthcare professionals to ensure optimal selection and usage of appropriate CGM devices for patients.
- Leveraged strong communication skills to effectively collaborate with both patients and healthcare professionals, fostering a cohesive care environment.
- Facilitated communication between clinical staff and equipment suppliers, streamlining the ordering process for greater efficiency.
- Participated in medication administration and documentation.
Certified Medical Assistant
Olympia Multi-Specialty Clinic
08.2021 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Schedule appointments, register patients and distribute sample pharmaceuticals as prescribed.
- Perform clerical duties, such as word processing, data entry, answering phones and filing.
- Call and fax pharmacies to submit prescriptions and refills.
- Collect and document patient medical information such as blood pressure and weight.
- Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Nursing Assistant
Panorama City Convalescent & Rehabilitation Center
12.2018 - 07.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Certified Nursing Assistant
Olympia Transitional Care and Rehabilitation
08.2018 - 11.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Nursing Assistant
VA Puget Sound Health Care System
11.2016 - 08.2018
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Medical Assisting
Charter College
Lacey, WAHigh School Diploma
South Puget Sound Community College
Olympia, WASkills
- Patient Care
- Computer Skills
- Interpersonal Skills
- Multitasking and Prioritization
- Clear Communication
- Administrative Skills
- Vitals Collection and Documentation
- Electronic Charting
- Time Management
- Follow Protocol
- Attention to Detail
- Knowledge of basic medical procedures
- Customer Service
- Multi-line Telephone System Operation
Timeline
Certified Medical Assistant
Olympia Family and Internal Medicine
07.2022 - Current
Certified Medical Assistant
Olympia Multi-Specialty Clinic
08.2021 - Current
Certified Nursing Assistant
Panorama City Convalescent & Rehabilitation Center
12.2018 - 07.2021
Certified Nursing Assistant
Olympia Transitional Care and Rehabilitation
08.2018 - 11.2018
Certified Nursing Assistant
VA Puget Sound Health Care System
11.2016 - 08.2018
Medical Assisting
Charter College
High School Diploma
South Puget Sound Community College
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