Leah Melton
Foley,AL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Michael Kors
02.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Sales Supervisor
Michael Kors
11.2017 - 02.2020
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Stock Supervisor
Michael Kors
10.2016 - 11.2017
- Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Reduced stock discrepancies with meticulous record-keeping and timely communication with cross-functional teams.
- Managed team of stock associates, providing training and guidance to ensure consistent performance and adherence to company standards.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
Sales Associate Full Time
Michael Kors
06.2016 - 10.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate Part Time
Michael Kors
04.2014 - 06.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Brand Management
- Staff Training and Development
- Staff Supervision
- Employee Scheduling
- Customer rapport
- Operations Management
- Policy Enforcement
Timeline
Assistant Manager
Michael Kors
02.2020 - Current
Sales Supervisor
Michael Kors
11.2017 - 02.2020
Stock Supervisor
Michael Kors
10.2016 - 11.2017
Sales Associate Full Time
Michael Kors
06.2016 - 10.2016
Sales Associate Part Time
Michael Kors
04.2014 - 06.2016