Leah Odom
Brockton,Ma
Summary
Dedicated and reliable sales associate with over 3 years of experience, consistently achieving customer satisfaction and loyalty through consultative selling techniques. Proven track record in promoting purchases by understanding and addressing individual needs. Well-versed in product merchandising, adept at recommending products tailored to customer requirements. Known for building strong relationships, demonstrating exceptional organizational skills, and exhibiting a superior work ethic. Proficient in creating impactful displays to drive higher sales, completing cash register transactions, and maintaining meticulous records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
BSW
12.2021 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
Army Junior Reserves Officer Training Corps Alumni
Brockton High School
09.2018 - 01.2023
- Motivational speaking for underclassmen
- Served as Alpha Company First Sergeant
- E-8 Rank
- Participated in Drill Team and Honor Guard
Residential Camp Counselor
Crossroads for Kids
06.2021 - 08.2021
- Overnight camp counselor, Supervising ages 8-14
- Enhanced camper experience by designing, implementing, and engaging in age-appropriate activities.
- Facilitated conflict resolution among campers by mediating discussions and providing guidance on effective communication strategies.
- Ensured camper safety through diligent supervision and adherence to camp policies and procedures.
- Assisted in the development of daily schedules, ensuring a balance of recreational, educational, and social experiences for campers.
- Provided emotional support to campers, addressing homesickness and other personal challenges while maintaining confidentiality.
- Responded to emergencies by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
Education
Associate of Science - Pediatric Nursing
Massasoit Community College
Brockton, MA02.2024
Skills
- Product Recommendations
- Listening Skills
- Customer Service
- Building Rapport
- Excellent People Skills
- Reliable and Punctual
- POS System Operation
- Attention to detail
- Child Supervision
- Creative and Energetic
- Procedural Adherence
- Conflict Resolution
Awards
An array of high achiever awards, ribbons and certificates bequeathed by the J.R.O.T.C. program.
Timeline
Sales Associate
BSW
12.2021 - Current
Residential Camp Counselor
Crossroads for Kids
06.2021 - 08.2021
Army Junior Reserves Officer Training Corps Alumni
Brockton High School
09.2018 - 01.2023
Associate of Science - Pediatric Nursing
Massasoit Community College
Similar Profiles
Mevelyn LunaMevelyn Luna
Cast Member at BSWCast Member at BSW
Calum FraserCalum Fraser
Machine Operator at BSWMachine Operator at BSW
Jessica SandersJessica Sanders
Recruiter at BSWRecruiter at BSW
Sauvelie Saint JeanSauvelie Saint Jean
Certified Nursing Assistant at Charlwell HouseCertified Nursing Assistant at Charlwell House
Regine CamyRegine Camy
Concierge at Mediate ManagementConcierge at Mediate Management