Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Peterson

San Antonio,TX

Summary

Conscientious guest service professional committed to delivering excellence in customer service and administrative support. Proven experience in cross-department coordination, providing personalized service, and handling high-volume calls. Adept at fostering positive relationships and recognized for a proactive approach and attention to detail in all aspects of service delivery.

Overview

5
5
years of professional experience

Work History

Child Care Lead/Guest Service Associate

The San Antonio Aquarium
09.2024 - Current
  • Developed and implemented frameworks to improve trust among families.
  • Arranged hands-on activities for children through organized coordination across departments.
  • Assisted guests through various departments to maintain member satisfaction.

Server/Host

Sumo Japanese Steakhouse, Hibachi and Sushi Bar
02.2024 - 08.2024
  • Delivered high-quality guest service in a fast-paced dining environment, serving a diverse clientele.
  • Built strong customer relationships through attentiveness and personalized service contributing to top tip performance.
  • Managed waitlist and reservations, providing accurate information to ensure smooth operations.

Teen Lead/Front Desk

Sun City Child Development Center
06.2021 - 01.2024
  • Answered high-volume phone calls while assisting members and visitors with efficiency and care.
  • Maintained accurate records, attendance, and program activities, ensuring organized documentation.
  • Collaborated with colleagues to coordinate and supervise field trips and community projects.

Education

Bachelor of Liberal Arts - Politics And Law

The University of Texas At San Antonio
San Antonio, TX
12.2025

Skills

  • Task delegation
  • Guest relations
  • Record-keeping
  • Policy enforcement

Timeline

Child Care Lead/Guest Service Associate

The San Antonio Aquarium
09.2024 - Current

Server/Host

Sumo Japanese Steakhouse, Hibachi and Sushi Bar
02.2024 - 08.2024

Teen Lead/Front Desk

Sun City Child Development Center
06.2021 - 01.2024

Bachelor of Liberal Arts - Politics And Law

The University of Texas At San Antonio
Leah Peterson