Leah Petty
Highland,MI
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Anna's House, excelling in customer service and conflict resolution. Recognized for effectively managing reservations and enhancing guest experiences while maintaining high cleanliness standards. Proven ability to multitask in a fast-paced environment, ensuring satisfaction and a welcoming atmosphere for all patrons.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Anna's House
Milford, MI
05.2023 - 05.2025
- Managed reservations, waitlists, and special requests for large parties.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
Education
Lakeland High School
White Lake, MI05-2026
Skills
- Customer service
- Conflict resolution
- Friendly demeanor
- Strong multitasking
- Cleanliness and hygiene
Accomplishments
- Honors Roll
Affiliations
- Cheerleading
- Leadership
Timeline
Restaurant Hostess
Anna's House
05.2023 - 05.2025
Lakeland High School
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