Leah Price
Tuscaloosa,AL
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Buffalo Phils
Tuscaloosa, AL
05.2012 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Skillfully interacted with external vendors (Sysco) to obtain best quality in pricing and product.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Identified team weak points and implemented corrective actions to resolve concerns.
Server & Bartender
Mugshots Grill & Bar
Tuscaloosa, AL
05.2008 - 03.2012
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Business Management -
Shelton State Community College
Tuscaloosa, AL05.2010
High School Diploma -
Northridge High School
Tuscaloosa, AL05.2006
Skills
- Employee Performance Evaluations
- Staff Scheduling
- Delegating Assignments and Tasks
- Money Handling
- Front of House Management
- Supply Ordering and Management
- Health Code Compliance
- Food Preparation and Safety
- Profit and Loss Reporting
- Marketing and Advertising
Timeline
Restaurant Manager
Buffalo Phils
05.2012 - Current
Server & Bartender
Mugshots Grill & Bar
05.2008 - 03.2012
Business Management -
Shelton State Community College
High School Diploma -
Northridge High School