Leah Ruden
Naperville,IL
Summary
Dynamic hospitality professional with extensive experience at EOS Hospitality, excelling in customer service and event coordination. Proven ability to enhance guest experiences through effective conflict resolution and food and beverage management. Recognized for maintaining high standards in fast-paced environments while fostering positive team collaboration.
Overview
3
3
years of professional experience
Work History
Server/ Bartender/ Banquets
EOS Hospitality- Beach House Resort
Hilton Head Island, South Carolina
05.2025 - Current
- Provide excellent customer service in a fast-paced resort environment.
- Manage guest inquiries and resolved issues promptly and professionally.
- Perform opening and closing duties, such as setting up the dining area and restocking supplies.
- Manage full-service bar operations, including drink preparation, inventory, and cash handling.
Server
Stadium Bar & Grill
Columbia, MO
05.2022 - 03.2025
- Greeted guests in a warm manner, anticipated needs, and remained available throughout the dining experience.
- Cleaned and set tables to maximize table turnover and restaurant efficiencies.
Food and Beverage Internship
Beach House Resort
Hilton Head Island, SC
05.2024 - 08.2024
- Handled bartending duties, crafting various beverages and maintaining a well-organized bar, ensuring prompt and accurate service.
- Delivered high-quality table service to guests, managing multiple tables simultaneously while maintaining a friendly and professional attitude.
- Supported banquet operations for large events, coordinating with team members to ensure seamless setup and food and drink service.
Special Project Experiential Learning Internship
Ganzo
Florence, Italy
06.2023 - 07.2023
- Organized and hosted a six course dinner for 40 guests.
- Worked 60 hours assisting guests with food & wine pairing, presentation methods, restaurant procedures and service.
- Provided attentive and personalized service to a global clientele, adapting to diverse cultural expectations.
Education
Bachelor of Science - Hospitality Management with Business Minor
University of Missouri
Columbia, Missouri05.2025
Restaurant Management
Florence University of The Arts
Florence, Italy06.2023
Extracurricular Activities
Event Planning chair at Alpha Phi Sorority. Planned 9 events throughout my term. Worked on team to create events, work with vendors, organize timeline and communicated with parents;
Supervised Field Training The Tiger Hotel Shadowed managers of the front desk, housekeeping, food and beverage, maintenance and engineering, and business administration departments. Completed checklists and critical thinking assignments after each shadow session to deepen my understanding and analyze all aspects of hotel operations.
Timeline
Server/ Bartender/ Banquets
EOS Hospitality- Beach House Resort
05.2025 - Current
Food and Beverage Internship
Beach House Resort
05.2024 - 08.2024
Special Project Experiential Learning Internship
Ganzo
06.2023 - 07.2023
Server
Stadium Bar & Grill
05.2022 - 03.2025
Bachelor of Science - Hospitality Management with Business Minor
University of Missouri
Restaurant Management
Florence University of The Arts
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