Leah Sowers
Tampa,FL
Summary
As an efficient server known for productivity and ability to complete tasks thoroughly, I specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Great in communication, adaptability, and teamwork, and using these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Oak and Ola
Tampa, Florida
07.2026 - Current
- Greeted guests, fostering a welcoming atmosphere for dining.
- Delivered friendly customer service to support guest satisfaction.
- Worked with other servers providing them with anything they may need
- Maintained clean and orderly dining area to enhance guest experience.
- Prepared dining area for new guests by resetting tables and chairs. by clearing tables and chairs for next guests.
Server & Bartender
Mission Inn Country Club and Golf Course
Howey-in-the-Hills, FL
03.2023 - 05.2026
- Consistently delivering exceptional service in a luxury resort environment. Extensive knowledge of the menu, wine pairings, and personalized recommendations for guests.
- Managed multiple tables efficiently, maintaining professionalism and composure, even during peak service hours.
- While bartending at the dinner restaurant and pool bar, I was trusted to maintain the cash of myself as well as servers, keep track of inventory, and communicate with others doing the same. Gained valuable experience knowing when a guest has reached their alcohol limit. I was also able to memorize around 15 of our house cocktail recipes.
- Adapted to multiple full menu changes and learned each dish to accurately describe and answer guests' questions.
- Demonstrated strong problem-solving skills by addressing guest concerns effectively., attention to detail, and always ensuring a memorable guest experience.
- Performed closing duties for a minimum of 3 shifts a week ensuring restaurant was tidy and well prepared for the opening shift
- Educated servers on restaurant procedures and service standards.
- During my experience here, I was able to gain experience working in four different areas of the resort. The fine dining dinner restaurant where I was primarily, Brunch and breakfast restaurant, Lunch restaurant, and the pool bar.
Sterilization Technician
The Tooth Shop on 46 (Dental Office)
Sorrento, FL
05.2021 - 01.2024
- Ensured strict compliance with OSHA and CDC guidelines, creating a safe and sterile clinical environment. Executed cleaning, sterilizing, and organizing of dental instruments and operatories to uphold high standards of hygiene. Adhered to established protocols for asepsis in sterilization center and treatment areas, facilitating safe patient care.
- Sterilized dental instruments using autoclaves and ultrasonic cleaners.
- Maintained inventory of sterilization supplies and equipment for efficient operations.
- Ensured compliance with health and safety regulations in the dental office.
Art Designer
Antique Dealer at Renninger's Flea Market
Mount Dora, FL
12.2020 - 12.2022
- Designed custom aesthetics for antique furniture pieces, enhancing resale value. Oversaw multiple design projects, ensuring adherence to deadlines and budgets. Worked with owner to develop innovative concepts for repurposed designs, directly supporting sales growth.
- Enhanced customer engagement by designing attractive displays for antique merchandise at the flea market.
- Illustrated promotional materials to enhance market visibility and attract shoppers.
- Collaborated with vendors to curate unique collections for customer appeal.
Education
Associates of Arts Degree -
Lake Sumpter State College
Clermont, FL05-2026
HS Diploma -
Mount Dora Christian Academy
Mt. Dora, FL01-2024
Skills
- Menu knowledge
- Wine pairings
- Customer service
- Upselling techniques
- Inventory management
- Attention-to-detail
- Efficiency
- Multitasking
- Time management
- Adaptability
- Teamwork
- Conflict resolution
- Communication
Personal Information
Title: SERVER & BARTENDER
Certification
- Certified Florida Food Service Worker
Timeline
Server
Oak and Ola
07.2026 - Current
Server & Bartender
Mission Inn Country Club and Golf Course
03.2023 - 05.2026
Sterilization Technician
The Tooth Shop on 46 (Dental Office)
05.2021 - 01.2024
Art Designer
Antique Dealer at Renninger's Flea Market
12.2020 - 12.2022
Associates of Arts Degree -
Lake Sumpter State College
HS Diploma -
Mount Dora Christian Academy