Leah Wilkins
Van Buren,ARKANSAS
Summary
Dedicated professional with a strong work ethic and excellent communication skills, experienced as a Non Emergent Medical Transport Driver at NE Transport. Proven ability to ensure safe patient transport while maintaining compliance with healthcare regulations. Recognized for fostering positive relationships and delivering exceptional customer service in high-pressure environments. CPR certified and adept at problem-solving.
Overview
5
5
years of professional experience
Work History
Dispatcher
NE Transport
Fort Smith, AR
06.2025 - Current
- Safely secured clientele in wheelchairs within van for successful, safe transportation.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Shouldered responsibility for communicating with dispatch.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Non Emergent Medical Transport Driver
NE Transport
Fort Smith, AR
05.2023 - Current
- Safely secured clientele in wheelchairs within van for successful, safe transportation.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Shouldered responsibility for communicating with dispatch.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Teacher/Floater
Kidspace Childcare
Van Buren, AR
04.2020 - 12.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Associate Of General Studies - Gender Studies
University of Arkansas Rich Mountain
Mena, AR05.2023
Skills
- Strong work ethic
- Safe driving practices
- Healthcare regulations compliance
- Active listening
- Adaptive problem solving
- Map reading proficiency
- Professionalism and discretion
- Wheelchair assistance proficiency
- Patient care
- Critical thinking
- Customer Service-oriented
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Conflict de-escalation
- Situational awareness
- Physical strength
- Patient transport
- Self motivation
- Analytical thinking
- Conflict resolution
- CPR certified
- Goal setting
- Professionalism
- Incident reporting
Timeline
Dispatcher
NE Transport
06.2025 - Current
Non Emergent Medical Transport Driver
NE Transport
05.2023 - Current
Teacher/Floater
Kidspace Childcare
04.2020 - 12.2022
Associate Of General Studies - Gender Studies
University of Arkansas Rich Mountain