Leah Zebel
Kansas City,United States
Summary
Recent graduate with excellent technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Possesses strong problem-solving abilities, effective communication skills, and a collaborative mindset. Committed to delivering quality work and contributing positively to team efforts and organizational goals.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
University Of Kansas Health System
Kansas City, KS
07.2022 - Current
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Utilized technology and specialized software to maximize productivity.
- Verified demographics and insurance information to register patients in computer system.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Home Health Aide
Alliance Home Healthcare Agency
Kansas City, KS
06.2022 - Current
- Assisted clients with bathing, dressing and incontinence care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Personal Shopper
Walmart
Shawnee, KS
11.2020 - 05.2022
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Education
CST Certificate - Surgical Technologist
Concorde Career College
Kansas City, MO08-2025
Associate of Science -
Sophia Learning
Online 05-2023
Skills
- Bookkeeping Support
- Appointment confirmation
- Medical Billing
- Patient interviewing skills
- Team Leadership
- Patient Registration
- Team Collaboration
- Multitasking and Organization
- Stress Tolerance
Affiliations
- Mother
- Artist
- Tech Geek
Timeline
Patient Service Representative
University Of Kansas Health System
07.2022 - Current
Home Health Aide
Alliance Home Healthcare Agency
06.2022 - Current
Personal Shopper
Walmart
11.2020 - 05.2022
CST Certificate - Surgical Technologist
Concorde Career College
Associate of Science -
Sophia Learning