Leah Zehia
Raleigh,NC
Overview
3
3
years of professional experience
Work History
Hostess
Brigs Great Beginnings Restaurant
11.2022 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maximized table turnover rates by monitoring dining room activity closely Proactively assisted servers during busy times.
Retail Sales Associate
Tuesday Morning
04.2022 - 04.2023
- Managed inventory effectively, to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Trained new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
Camp Counselor
New Life Camp
06.2021 - 08.2022
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Associate of Arts - Finance
Wake Technical Community College
Raleigh, NC05.2025
High School Diploma -
Leesville Road High School
Raleigh, NC06.2023
Skills
- Customer Service
- Effective Multitasking
- Customer Satisfaction
- Interactive communication skills
- Goal and Detail Oriented
- Customer relationship development
Timeline
Hostess
Brigs Great Beginnings Restaurant
11.2022 - Current
Retail Sales Associate
Tuesday Morning
04.2022 - 04.2023
Camp Counselor
New Life Camp
06.2021 - 08.2022
Associate of Arts - Finance
Wake Technical Community College
High School Diploma -
Leesville Road High School
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