Leah Zerfoss
Henderson,NV
Summary
Offering experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Capable Bartender, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Boomer Naturals
Las Vegas, NV
04.2019 - 04.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Scheduled appointments and handled calenders for senior leadership.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Created expense reports, budgets and filing systems for management team.
Bartender
Fat Tuesday
Las Vegas, NV
04.2017 - 04.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Consulted with managers to organize special events and promotions.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
Balleys
Las Vegas, NV
08.2016 - 12.2018
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Evening Call
Las Vegas, NV
01.2011 - 08.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Consulted with managers to organize special events and promotions.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet all customer needs.
- Managed cash and bar revenue during special promotions or sporting events.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Decreased waste, following strict recipes and drink measurement protocol.
Education
No Degree - Dance
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Las Vegas Academy of Int'l Studies Performing And Visual Ar
Las Vegas, NV06.2006
Skills
- Travel coordination
- Master calender management
- Documentation and reporting
- Filing and data archiving
- Scheduling
- Expense reporting
- Responsible Alcohol Service
- Health Codes Compliance
- Sales
- Cash Handling
- Point of Sale Systems
- Liquor, Beer and Wine Knowledge
Certification
- CNP - Certified Notary Public
- Nevada Union Pour card
Timeline
Executive Administrative Assistant
Boomer Naturals
04.2019 - 04.2021
Bartender
Fat Tuesday
04.2017 - 04.2020
Bartender
Balleys
08.2016 - 12.2018
Bartender
Evening Call
01.2011 - 08.2017
No Degree - Dance
College of Southern Nevada
High School Diploma -
Las Vegas Academy of Int'l Studies Performing And Visual Ar
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