Hostess
Texas Roadhouse
11.2023 - 02.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Opened and closed seating sections according to volume of guests.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promoted business loyalty by fostering positive customer relationships.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Cross-trained to handle different restaurant roles
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.