Leah Nicole Divver
Marietta,GA
Summary
Motivated sales professional offering extensive experience. Ambitious and energetic with excellent communication strengths. Productive and efficient, surpassing targeted sales goals. Whole-store knowledge resulting in excellent customer service and pro account category expansion.
Overview
18
18
years of professional experience
Work History
Pro Account Sales Associate
The Home Depot
07.2022 - Current
- Exceeded sales goals consistently by developing and maintaining relationships with business owners, resulting in category expansion.
- Worked closely with vendor partners and Outside Sales Representatives to bring more business opportunities to store.
- Prospected new accounts daily, resulting in opportunities with consultative selling and planned purchasing.
- Developed an in-store delivery system to help eliminate shrink at store level and improve customer experience for top managed accounts.
Service Desk/Flooring Sales Specialist
The Home Depot
11.2012 - 07.2022
- Worked closely with customers on product selection to customize quotes.
- Ranked 39th regionally after 6 months in role and recognized regionally for top consumer revolving credit card applications.
- Followed up with customers on measures and installs, working closely with Customer Order Specialist to resolve any install issues.
- Worked in face-paced environment with customers at the service desk, processing orders, working curbside and numerous weekly inventory reports.
- Worked many different backup positions on freight team end-to-end processes, ASDS scheduling, RTV processing, bookkeeping, clearance reports and yearly inventories.
Bay Integrity Associate
The Home Depot
04.2007 - 11.2012
- Worked closely with store manager with store walk report to ensure appropriate purchasing initial mark ups (IMU) and gross margin return on investment (GMROI) for departments, improving overall business performance.
- Streamlined inventory management processes resulting in correct seasonal inventory levels.
- Worked daily price changes and cycle counts to ensure accurate store level inventory.
Outside Garden Sales Associate
The Home Depot
01.2006 - 04.2007
- Worked closely with live nursery sales representatives to place orders for seasonal live nursery needs.
- Increased store sales by creative merchandising skills and informative displays of gardening products.
- Various walks with live goods merchant to discuss opportunities with merchandising and processes with live nursery vendors.
Education
BBA - Management
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Consultative Selling
- Inventory Management
- Microsoft Office
- Merchandising
Accomplishments
Diamond Award Winner
7-time Platinum Homer Award Winner
Mighty-Mid South Award
Regional Award Consumer Revolving Card Accounts
Timeline
Pro Account Sales Associate
The Home Depot
07.2022 - Current
Service Desk/Flooring Sales Specialist
The Home Depot
11.2012 - 07.2022
Bay Integrity Associate
The Home Depot
04.2007 - 11.2012
Outside Garden Sales Associate
The Home Depot
01.2006 - 04.2007
BBA - Management
Kennesaw State University
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