Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Leana Stillings

Barberton

Summary

Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
Barberton
10.2023 - Current

Restaurant Hostess

Angie's Italian Restaurant
Barberton
09.2023 - 04.2024
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Assisted staff by serving food and beverages or bussing tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Sales Associate

Clothing Warehouse
Barberton
05.2022 - 09.2022
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Sandwich Artist

Subway
Barberton
05.2021 - 05.2022
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Maintained cleanliness of work area throughout shift.

Education

Bachelor of Arts - Sociology

University of Akron
Akron, OH
12-2025

Associate of Arts - Sociology

University of Akron
Akron, OH
05-2023

Skills

  • Time management
  • Reliability
  • Friendly and helpful
  • Organizational skills
  • Teamwork and collaboration
  • Excellent written and verbal communication
  • Goal oriented
  • Positive and professional
  • Problem-solving abilities
  • Phone etiquette
  • Calm demeanor
  • Professional attitude
  • Customer service expertise
  • Guest satisfaction
  • Active listening

Accomplishments

I made the President's list my third year of college and I have managed a 4.0 GPA in my Sociology degree!

Certification

  • I am CPR certified.

References

References available upon request.

Timeline

Sandwich Artist

Subway
10.2023 - Current

Restaurant Hostess

Angie's Italian Restaurant
09.2023 - 04.2024

Sales Associate

Clothing Warehouse
05.2022 - 09.2022

Sandwich Artist

Subway
05.2021 - 05.2022

Bachelor of Arts - Sociology

University of Akron

Associate of Arts - Sociology

University of Akron

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