Summary
Overview
Work History
Education
Skills
Timeline
Generic

LeAnn Bowers

Russellville,AR

Summary

Dynamic sales associate with proven expertise at Lowe's, excelling in customer service and cash handling. Recognized for mentoring new team members and resolving customer concerns with empathy. Skilled in POS operations and maintaining a professional demeanor, consistently enhancing the shopping experience and contributing to store success.

Overview

14
14
years of professional experience

Work History

Sales Associate

Harbor Freight
03.2023 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Atwoods
07.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Customer Service /Head Cashier

Lowe's
05.2011 - 03.2018
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.

Education

Associate of Applied Science - Medical Billing And Coding

University of Arkansas
Little Rock, AR
10-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • POS system operation
  • Professional demeanor

Timeline

Sales Associate

Harbor Freight
03.2023 - Current

Sales Associate

Atwoods
07.2022 - 03.2023

Customer Service /Head Cashier

Lowe's
05.2011 - 03.2018

Associate of Applied Science - Medical Billing And Coding

University of Arkansas

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