Le’Ann Dabney
Adventure Aquarium
Philadelphia,PA
1
Language
3
Years of experience
Detail-oriented Front Desk Manager experienced in guest services and front-of-house operations. Enhanced customer satisfaction through effective communication, organization, and problem-solving skills. Dedicated to fostering positive guest experiences and creating a welcoming atmosphere.
Work History
Guest Services
2 Years 6 Months- Ensured a welcoming atmosphere for customers and offered support to improve their visit.
- Participated in staff meetings to discuss improvements to guest services and implement new policies or procedures.
- Participated in regular staff meetings to remain informed on current promotions, events, menu updates, and other pertinent information relevant to providing top-quality guest services.
- Assisted guest services department in directing guests around the stadium effectively while maintaining a friendly demeanor at all times.
Husbandry Volunteer
5 Months- Trained under a team of senior marine biologists to maintain the health and well-being of the animals at Adventure Aquarium.
- Assisted in educational programming, enhancing visitor engagement through interactive exhibits and presentations.
- Coordinated volunteer schedules, optimizing resource allocation for various aquarium events and activities.
- Supported animal care staff by preparing diets and maintaining habitat cleanliness, ensuring optimal conditions for marine life.
Kitchen Manager
- Provided excellent customer and table service by bussing tables, washing dishes, preparing catering orders, and prepping food and ingredients.
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Developed weekly menus in collaboration with chefs to enhance customer satisfaction.
Education
Bachelor of Science - Zoology
Skills
Guest service and assistance
Guest services assistance
Guest services
Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
Aza
Languages
English
Native or Bilingual
Interests
Drawing and Painting
Fashion
Animal Welfare Advocacy
Enjoy hobbies that combine physical activity with outdoor exploration.
Hiking
Gym Workouts
Avid Reader
Timeline
Husbandry Volunteer
Adventure Aquarium
02.2025 - 07.2025Read More
Guest Services
Adventure Aquarium
04.2024 - CurrentRead More
Kitchen Manager
Matine’s Cafe
08.2023 - 03.2023Read More
Oregon State University
Bachelor of Science from Zoology
Read More