Leanna Vaughn
Seminole,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet specified goals. Experienced in classroom-type setting from assisting in both church and previous daycare job. Involved in children's church, nursery and youth ministry at Victory Assembly of God.
Overview
5
5
years of professional experience
Work History
Medical Front Office Receptionist
Baptist Medical Group
03.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
Customer Service Representative
Santa Rosa Medical Group
03.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Referral Coordinator
Baptist Medical Group
07.2021 - 03.2022
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status
Medical Staff Coordinator
Baptist Medical Group
02.2021 - 07.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Processed referral requests from patients, doctors and other health care professionals.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Front Office Receptionist
Baptist Medical Group
02.2019 - 02.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Childcare Assistant
Step-By-Step Daycare
10.2018 - 02.2019
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Implemented daily routines and activities to stimulate and engage children.
Education
High School Diploma -
Baldwin County Virtual School
Fairhope, AL05.2018
Skills
- Caring and Responsible
- Interpersonal and Written Communication
- Coordination and Teamwork
- Lunchtime Assistance
- Emergency Procedures
- Strong Computer Skills
Sing and play guitar
I am actively involved in my church youth group. I lead worship by singing and playing guitar. I organize the song selection and music played each Wednesday. In years past, I have also assisted in the Pre-school kid's church. I would also occasionally sing and play guitar for them when the teacher requested.
Timeline
Medical Front Office Receptionist
Baptist Medical Group
03.2023 - Current
Customer Service Representative
Santa Rosa Medical Group
03.2022 - 03.2023
Referral Coordinator
Baptist Medical Group
07.2021 - 03.2022
Medical Staff Coordinator
Baptist Medical Group
02.2021 - 07.2021
Medical Front Office Receptionist
Baptist Medical Group
02.2019 - 02.2021
Childcare Assistant
Step-By-Step Daycare
10.2018 - 02.2019
High School Diploma -
Baldwin County Virtual School
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