Leanne Burdine
Tucson,AZ
Summary
I have been a stay at home mom from 2015-2022 , I decided to get a part time job which is wonderful but I’m looking for a job that I can see a long term future in. I have a 9 year old and a 5 year old and they attend Legacy Traditional School. I am exceptionally hard working , fast learner, reliable and kind! I have a love for helping others achieve goals and being part of a team!
Overview
17
17
years of professional experience
Work History
Front Desk Administrator
Robbins Chiropractic
Tucson, AZ
04.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
- Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
- Improved office organization by implementing effective filing systems and document management practices.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Assistant Manager
Plato’s Closet
Tucson, AZ
06.2007 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and increasing accuracy, and reducing discrepancies.
Education
Patient Care Tech - Patient Care Technician
Tucson College
Tucson, AZ05.2012
Diploma - High School Diploma
Tucson High School
Tucson, AZ05.2009
Skills
- Guest Relations
- Scheduling Coordination
- File Organization
- Basic accounting
- Multi-Tasking
- Problem-solving skills
- Cash Handling
- Customer Service Management
- Listening Skills
- Administrative Skills
- Exceptional communication
- Calendar Management
- Reception Area Maintenance
- Word Processing
- Customer service focus
- Organizational capabilities
- Office Administration
- Customer Service
- Multi-Line Phone Systems
- Data Confidentiality
Timeline
Front Desk Administrator
Robbins Chiropractic
04.2022 - Current
Assistant Manager
Plato’s Closet
06.2007 - 01.2015
Patient Care Tech - Patient Care Technician
Tucson College
Diploma - High School Diploma
Tucson High School