Lear Johnson
Lehigh Acres
Summary
I am a very dedicated cashier with 18 years of experience, I am known to be recognized for my reliability and integrity and proven ability to enhance customer satisfaction through efficient service and effective problem-solving. I work hard, I show up and give 110% to any and everything I do.
Overview
21
21
years of professional experience
Work History
Cashier
Wendys
Fort Myers, FL
08.2008 - Current
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Ensured compliance with food safety standards while handling cash and products.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Housekeeper
Bree's Cleaners
Brooksville, FL
01.2005 - 12.2009
- Maintained cleanliness and organization of various residential and commercial spaces.
- Utilized specialized cleaning equipment to enhance efficiency and effectiveness of operations.
- Implemented best practices for sanitation and safety protocols within all work environments.
- Trained new staff on cleaning techniques, safety standards, and operational procedures.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Education
High School Diploma -
Hernando High School
Brooksville, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Order taking
- Staff training
- Multitasking and organization
- Problem-solving
- Honest
Timeline
Cashier
Wendys
08.2008 - Current
Housekeeper
Bree's Cleaners
01.2005 - 12.2009
High School Diploma -
Hernando High School