Bachelor’s Degree - Sociology
Delaware State University
2003-05
Leatrice I. Thomas
Dover,Delaware
Summary
Early childhood and family services professional with over 15 years in program support and family engagement. Expertise in maintaining compliance with regulations, managing enrollment processes, and coordinating community resources to foster stability and positive outcomes for children and families.
Education
Family Service Credential -
Portage Project- CESA 5
2010-04
High School Diploma -
Christiana High School
Newark, Delaware1997-06
Skills
- Enrollment Management
- Youth program development
- Engagement management
- Regulatory compliance
- Child record management
- Community outreach
- Data Analysis
- Report preparation
- Staff supervision
- Effective Communication
- Team Collaboration
- Staff and Family Communication
Timeline
Program Support Specialist
Milford Early Learning Center / Wonder Years Learning Center
2022.11 - Current
ECAP Assistant Program Manager
Delaware Early Childhood Center
2018.12 - 2022.06
Family Service Worker
Delaware Early Childhood Center
2013.09 - 2018.12
Family Service Specialist / Health Coordinator
Telamon Corporation
2007.07 - 2013.09
Bachelor’s Degree - Sociology
Delaware State University
Family Service Credential -
Portage Project- CESA 5
High School Diploma -
Christiana High School
Work History
Program Support Specialist
Milford Early Learning Center / Wonder Years Learning Center
2022.11 - Current
- Provide administrative and program support to ensure efficient daily operations of the early learning programs.
- Manage enrollment processes, maintaining accurate child and family records.
- Ensure compliance with program policies, licensing regulations, and performance standards to maintain program integrity.
- Communicate with families regarding enrollment requirements, program updates, and documentation needs.
- Support staff and leadership with program coordination and daily operational needs.
- Collaborated with community partners to expand program offerings and resources for families.
- Organized and maintained program documents, records, and reports.
- Maintain organized documentation including attendance records, health forms, and enrollment paperwork.
- Generated reports using various software programs to track and analyze data for informed decision-making.
ECAP Assistant Program Manager
Delaware Early Childhood Center
2018.12 - 2022.06
- Coordinated management of Early Childhood Assistance Program (ECAP) services to enhance program delivery.
- Supervised staff in implementing program services while ensuring accurate and timely documentation.
- Supported program operations to ensure compliance with federal, state, and program regulations.
- Monitored program data and documentation to ensure accuracy and compliance with reporting requirements.
- Assisted with enrollment, eligibility verification, and maintaining full program enrollment.
- Partnered with families and community organizations to foster child development and promote family stability.
Family Service Worker
Delaware Early Childhood Center
2013.09 - 2018.12
- Facilitated goal setting, partnership agreements, and individualized support plans to empower families.
- Executed family outreach and recruitment activities, increasing program enrollment and community engagement.
- Connected families to community resources and social services, enhancing access to support.
- Supported family engagement activities and parent involvement initiatives.
- Worked closely with teaching staff to address family needs and support child development.
- Maintained accurate case management documentation and family records.
Family Service Specialist / Health Coordinator
Telamon Corporation
2007.07 - 2013.09
- Coordinated family and health services for children in early childhood programs, enhancing access to essential resources.
- Linked families to medical providers, social services, and community resources, fostering comprehensive support networks.
- Monitored health documentation and ensured compliance with program health guidelines, promoting children's well-being.
- Ensured compliance with health requirements including immunizations, physicals, and dental screenings.
- Maintained health records in accordance with required health and program standards.
- Supported parent education and family engagement initiatives.
Overview
19
19
years of professional experience