Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leduvina Nall

Summary

Skilled in customer service and effective multitasking, I've enhanced customer experiences at Chili's Restaurant and beyond. Leveraging patience, empathy, and phone etiquette, I've significantly improved customer satisfaction and operational efficiency. My expertise in maintaining sterile environments and fostering positive workplace relationships underscores my ability to meet and exceed employer expectations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Hostess

Chili's Restaurant
05.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Dental Assistant

UTHSCSA
02.1999 - 03.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Food Sampler

Advantage Solutions
06.2011 - 03.2020
  • Enhanced customer experiences by offering samples and detailed product information.
  • Gathered valuable feedback from customers to help improve future promotions and product offerings.
  • Assisted in inventory management, ensuring proper stock levels for successful product promotion efforts.
  • Built strong relationships with store managers and staff, fostering a positive working environment.

Education

No Degree - Dental

Eastern Health And Vocational College
Metairie, LA
03-1995

No Degree -

San Antonio College
San Antonio, TX
08-1980

High School Diploma -

Roosevelt High School
Walzem Rd
05-1980

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Certification

RDA certification

Languages

Latin
Elementary

Timeline

Hostess

Chili's Restaurant
05.2024 - Current

Food Sampler

Advantage Solutions
06.2011 - 03.2020

Dental Assistant

UTHSCSA
02.1999 - 03.2024

No Degree - Dental

Eastern Health And Vocational College

No Degree -

San Antonio College

High School Diploma -

Roosevelt High School

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Leduvina Nall