Lee Caldwell
Pilesgrove,NJ
Summary
Dynamic Front Desk Receptionist with a proven track record at Pennsgrove Family Dental, excelling in customer service and time management. Enhanced patient satisfaction through efficient appointment scheduling and effective communication. Skilled in managing electronic health records while maintaining meticulous attention to detail, ensuring a seamless experience for all patients.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Pennsgrove Family Dental
09.2019 - 10.2025
- Greeted and assisted patients, ensuring a welcoming environment at reception.
- Managed appointment scheduling, optimizing office workflow and patient access.
- Handled patient inquiries via phone and in-person, providing accurate information.
- Processed patient registrations and managed electronic health records efficiently.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Pennsville High School
Skills
Customer service
Timeline
Front Desk Receptionist
Pennsgrove Family Dental
09.2019 - 10.2025
High School Diploma -
Pennsville High School