Summary
Overview
Work History
Skills
References
Timeline
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Lee Hinsa

Brooklyn,NY

Summary

Driven professional with a background in sales and customer service, notably as a Sales Manager at Refined Filth, where I lead promotional strategies, boosting sales revenue. Expert in client relations, with a proactive approach and problem-solving skills that consistently enhance workflow and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

2nd Street USA
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Held lead position for buying in merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Manager

Refined Filth
02.2020 - 08.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective promotional strategies.
  • Uploaded product photos to e-commerce site
  • Handled orders and distribution

Studio Assistant

Nakamura Studios
01.2019 - 02.2020
  • Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
  • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
  • Delivered exceptional customer service during events or workshops hosted at the studio space.
  • Handled lighting set up, operation and equipment maintenance.

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Client Service
  • Sales expertise

References

Archive owner of Refined Filth - Izzy Ravana

+1 (917) 636-0170

Former management of Nakamura Studios

+1 (770) 666-4621

Timeline

Sales Associate

2nd Street USA
08.2022 - Current

Sales Manager

Refined Filth
02.2020 - 08.2022

Studio Assistant

Nakamura Studios
01.2019 - 02.2020
Lee Hinsa