Lee Lee
Green Bay,WI
Summary
Results-driven Cashier and Sales Associate with extensive experience at Walmart and Sephora, recognized for delivering outstanding customer service and strong mathematical proficiency. Skilled in driving sales performance through effective communication and expertise in cash handling practices. Proven ability to excel in high-pressure environments, utilizing bilingual skills to enhance customer satisfaction and support. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
- Current
- Fast-paced, supportive work culture defined the company.
- Proven mathematical and computer skills while working as a cashier.
- Enhanced workflow efficiency within a sociable and fast-paced setting.
- Demonstrated thorough knowledge of mathematics required for cash transactions.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered phone calls to assist customers with questions and orders.
Cashier/Sales Associate
Sephora
Green Bay, WI
09.2022 - 12.2022
- Sales
- Product learning
- Helped with purchases and signed customers up for rewards program.
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Used technology resources to assist customers in locating and selecting items.
- Greeted customers to determine wants or needs.
Cashier/Sales Associate
Shell gas station
Green Bay, WI
03.2021 - 06.2022
- Adapted quickly to promotional changes and new products.
- Showcased strong sales techniques while handling numerous promotional items.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Helped with purchases and signed customers up for rewards program.
- Built and maintained productive relationships with employees.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
Child Development -
Preble High School
Green Bay, WISome College (No Degree) -
Empire Beauty School
Green BaySkills
- Customer Service
- Mathematics
- Retail
- Cash Handling
- Childcare
- Toddler Care
- Bilingual
- Experience with children
- Customer support
- Multilingual
- Cashiering
- Communication skills
- Stocking
- Sales
- Cash register systems
- Lash lift expertise
- Efficient lash mapping
- Tinting and coloring
- Proper lash isolation
- Volume lash extensions
- Safe adhesive handling
- Classic lash extensions
- Lash removal techniques
- Hair removal methods
- Brow shaping expertise
- Customized brow design
- Henna brow application
- Brow tinting
- Waxing techniques
- Scalp treatments
- Lash and eyebrow maintenance
- Cosmetology
- Salon treatments
- Highlights and lowlights
- Styling advice
- Braiding and weaving
- Makeovers
- Updo styling
- Creative coloring
- Color corrections
- Balayage technique
- Men and women haircuts
- Color application
- Hair analysis
- Quick learner
Languages
Hmong, Fluent
Personal Information
Authorized To Work: US
Timeline
Cashier/Sales Associate
Sephora
09.2022 - 12.2022
Cashier/Sales Associate
Shell gas station
03.2021 - 06.2022
Cashier
Walmart
- Current
Child Development -
Preble High School
Some College (No Degree) -
Empire Beauty School