Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

LEE ANN ALICEA

New Caney,USA

Summary

Bilingual Master Social Worker with over 8 years of experience delivering clinical and crisis intervention services to diverse populations. Committed to promoting resilience and well-being through trauma-informed care and holistic support. Experienced in working with immigrant children and families, youth separated from caregivers due to abuse or neglect, parents navigating behavioral challenges, and older adults facing abuse, neglect, or exploitation. Passionate about continuous growth in the field and dedicated to providing compassionate, high-quality services to vulnerable communities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clinician

Southwest Key Programs, Inc.
Channelview, Texas
06.2018 - 03.2025
  • Conducted comprehensive assessments for newly admitted children to identify psychosocial needs accurately.
  • Facilitated individual and group counseling sessions to promote emotional growth and trauma recovery.
  • Documented services and progress using electronic platforms to support timely discharge planning.
  • Collaborated with multidisciplinary teams during Treatment Team Meetings to optimize care plans.
  • Delivered training on Trauma-Informed Care, enhancing departmental processes and peer development.

Case Manager

Southwest Key Programs, Inc.
Channelview, Texas
01.2018 - 06.2018
  • Conducted comprehensive psychosocial assessments with children and families to establish service plans, aligning with the targeted patient population's needs.
  • Collaborated with multidisciplinary teams to develop and implement effective treatment plans, ensuring efficient quality care and desired treatment outcomes.
  • Facilitated access to program services and connected families to support networks, addressing social determinants impacting health conditions.

Social Worker

Puerto Rico Family & Child Welfare Services
Manatí, Puerto Rico
03.2015 - 02.2016
  • Provided family-centered safety services at the center and within participants' homes to prevent the removal of children from their families.
  • Facilitated family counseling sessions, crisis interventions, parenting classes, and mediation to address challenges and strengthen family dynamics.
  • Collaborated with the center's psychologist to conduct family group conferences, fostering open communication and resolution.
  • Conducted home visits for cases referred to the hotline, addressing concerns of suspected neglect or abuse of elderly individuals and ensuring their safety.

Business Administration Intern

Spot On Hold
Mayaguez, Puerto Rico
01.2008 - 05.2009
  • Executed administrative tasks supporting seamless operations, contributing to efficient patient throughput.
  • Acquired HR knowledge including recruitment and policy refinement, enhancing organizational efficiency in case management activities.
  • Engaged with clients through calls and inquiries, maintaining updated records to support effective transitions and hand-offs.

Blue Flag Program Promoter

Puerto Rico Tourism Company
08.2007 - 07.2008
  • Led educational outreach campaigns across multiple cities in Puerto Rico to promote environmental preservation, emphasizing the protection of beaches, mangroves, and coral reefs.
  • Completed advanced training and earned a PADI diving license, enabling hands-on contributions to the conservation and protection of endangered coral reefs.

Member of Students in Free Enterprise (SIFE), now Enactus

University of Puerto Rico
Mayaguez, Puerto Rico
01.2007 - 07.2007
  • Develop and plan a socio-economic and entrepreneurial project that addresses challenges in the community of Añasco Playa, PR.
  • Oversee project execution, manage team members, and ensure alignment with SIFE/Enactus goals.
  • Conduct research to understand economic, social, and environmental factors influencing the project.
  • Promote initiatives, raise awareness, and engage stakeholders, including local businesses and the community of Añasco, PR.
  • Represented the university team in a competitive platform at The Embassy Suites Hotel in Puerto Rico, highlighting the project's measurable impact on local communities while addressing economic, social, and environmental challenges.

Education

Master's Degree - Clinical Social Work

Pontifical Catholic University of Puerto Rico
Arecibo, PR
01.2016

Bachelor of Science in Business Administration (BSBA) - Organizational Studies

University of Puerto Rico, Mayagüez
Mayaguez, PR
01.2009

Skills

Clinical Social Work

Psychosocial Assessments

Discharge Planning

Case Management

Crisis Intervention

Patient Education

Interprofessional Collaboration

Community Resource Coordination

Problem-Solving

Leadership

Certification

  • Licensed Master Social Worker in Texas, 08/25
  • Licensed Master Social Worker in Puerto Rico, 07/16
  • Business Development Certification, 06/09

References

  • Irca Ortiz, Clinician, Southwest Key Programs, 787-909-0809
  • Victoria Granado, Supervisor, Southwest Key Programs, 325-245-3858

Languages

Spanish
Native/ Bilingual

Timeline

Clinician

Southwest Key Programs, Inc.
06.2018 - 03.2025

Case Manager

Southwest Key Programs, Inc.
01.2018 - 06.2018

Social Worker

Puerto Rico Family & Child Welfare Services
03.2015 - 02.2016

Business Administration Intern

Spot On Hold
01.2008 - 05.2009

Blue Flag Program Promoter

Puerto Rico Tourism Company
08.2007 - 07.2008

Member of Students in Free Enterprise (SIFE), now Enactus

University of Puerto Rico
01.2007 - 07.2007

Master's Degree - Clinical Social Work

Pontifical Catholic University of Puerto Rico

Bachelor of Science in Business Administration (BSBA) - Organizational Studies

University of Puerto Rico, Mayagüez

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