Leeann Ross
Visalia,CA
Summary
Dynamic leader with proven success in staff management and operations optimization at Sequoia Brewing Company. Excelled in multitasking and staff development, driving sales growth and enhancing customer satisfaction. Skilled in inventory control, leveraged expertise to streamline processes and improve efficiency. Achieved notable increases in performance through strategic training and team motivation.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Sequoia Brewing Company
09.2022 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Bartender
Buffalo Wild Wings
03.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
La Piazza Ristorante Italiano
02.2020 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Redwood High School
Visalia, CA06.2009
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Multitasking
Timeline
Assistant General Manager
Sequoia Brewing Company
09.2022 - Current
Bartender
Buffalo Wild Wings
03.2021 - 05.2023
Server
La Piazza Ristorante Italiano
02.2020 - 08.2022
High School Diploma -
Redwood High School
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