Leesa Clark
Cold Spring,KY
Summary
Organized and dedicated Surgical Coordinator with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Surgical Coordinator
Cincinnati Eye Institute
12.2012 - 10.2018
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, educate patients their upcoming procedures, triage ophthalmic conditions, and direct calls to staff.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Educated patients on premium and standard IOL selections.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Arranged pre-operative and post-operative care appointments for surgical patients.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Prepped operating rooms and booked necessary equipment and supplies for minor, in office surgical procedures.
- Provided technical surgical assisting skills for in office procedures,
Certified Ophthalmic Assistant
Cincinnati Eye Physcians
02.2006 - 12.2012
- Documented patient medical history and information utilizing Nextgen EHR with commitment to accuracy.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Measured and recorded visual acuity and color vision testing.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Ophthalmic Medical Scribe
Cincinnati Eye Physicians
02.2007 - 08.2012
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, high volume, stressful environments.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Educated patients on their specific conditions and plan of treatment.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Transcribed sensitive documents with complete confidentiality.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
- Attended continuing education workshops to maintain professional standards and stay up-to-date with new developments.
Education
High School Diploma -
Anderson High School
Cincinnati, OH06.2002
Skills
- Attention to Detail
- Healthcare Compliance Understanding
- Motivational Skills
- Adaptability and Flexibility
- Time Management Abilities
- Empathy and Compassion
- Multitasking Capabilities
- Strong Communication Skills
Timeline
Surgical Coordinator
Cincinnati Eye Institute
12.2012 - 10.2018
Ophthalmic Medical Scribe
Cincinnati Eye Physicians
02.2007 - 08.2012
Certified Ophthalmic Assistant
Cincinnati Eye Physcians
02.2006 - 12.2012
High School Diploma -
Anderson High School
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