Leesa Demus-Blocker
Forney,Texas
Overview
5
5
years of professional experience
1
1
Language
Summary
Customer-focused professional with a strong background in customer service, sales, and operations support. Known for handling payments accurately, managing priorities, assisting teammates to maintain efficiency, and reliably assisting customers for their needs. Committed to delivering dependable service and strong results.
Work History
Hostess/Server
Huddle House Restaurant
Forney, TX
08.2021 - 01.2022
- Greeted guests promptly and managed seating flow to support smooth dining service.
- Presented menus, described specials, and answered basic menu questions clearly.
- Took accurate orders and entered requests promptly to support timely kitchen preparation.
- Delivered food and beverages while checking table needs and guest satisfaction.
- Processed payments accurately and handled cash, card, and receipt transactions.
Crew Member
Bahama Bucks
Sunnyvale, TX
05.2022 - 05.2023
- Prepared snow cones, smoothies, and specialty drinks following store recipes and portion standards.
- Operated POS system to process orders, payments, and customer requests accurately.
- Maintained clean workstations, dining areas, and equipment throughout busy shifts.
- Restocked syrups, cups, lids, and supplies to support continuous service.
Crew Team Member
Whataburger
Sunnyvale Tx
05.2023 - 11.2023
- Delivered friendly customer service while processing orders accurately at front counter and drive-thru
- Prepared burgers, fries, and menu items following food safety and quality standards
- Maintained clean workstations, dining areas, and equipment to support sanitation compliance
- Restocked ingredients, condiments, and supplies to keep service lines moving efficiently
Crew Team Member
Pizza Hut
Sunnyvale, TX
12.2023 - 08.2024
- Operated cash register and handled payments with attention to accuracy and speed
- Assisted teammates during rush periods to reduce wait times and improve workflow
- Followed kitchen procedures to assemble orders consistently and minimize errors
- Supported opening and closing tasks, including cleaning, setup, and inventory organization
- Kept food preparation area, equipment, and utensils clean and sanitary.
Sales Associate
Trademark Car Wash
Forney, TX
07.2025 - 10.2025
- Greeted customers and explained wash packages, upgrades, and membership options.
- Recommended services based on customer needs and vehicle condition.
- Resolved customer questions promptly to support positive service experience.
- Processed payments accurately through point-of-sale systems.
Associate
Amazon
Forney, TX
10.2025 - Current
- Monitored queue activity and prioritized assignments to maintain service levels and task completion.
- Prepared status updates and documentation to support transparent communication across teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School Diploma -
Sunnyvale
Sunnyvale, TX05-2024
Skills
- Customer service
- Time management
- Relationship Building
- Attention to detail
- Computer literacy
- Payment processing
- Complex Problem-solving
- Product recommendations
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Team support
Languages
English
Native or Bilingual
Timeline
Associate
Amazon
10.2025 - Current
Sales Associate
Trademark Car Wash
07.2025 - 10.2025
Crew Team Member
Pizza Hut
12.2023 - 08.2024
Crew Team Member
Whataburger
05.2023 - 11.2023
Crew Member
Bahama Bucks
05.2022 - 05.2023
Hostess/Server
Huddle House Restaurant
08.2021 - 01.2022
High School Diploma -
Sunnyvale