Legacy Osborn
Spring Mills,PA
Summary
Dynamic and results-oriented professional with a proven track record at Keystone Real Estate Group, adept in lease oversight and building rapport. Excelling in proficient problem-solving and articulate communication, I have successfully negotiated rental agreements and resolved tenant conflicts, enhancing customer satisfaction and operational efficiency. Dedicated to customer service and building my professional and personal skills.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Keystone Real Estate Group
State College, PA
09.2024 - Current
- Negotiated rental agreements with potential tenants.
- Inspected vacant units and ensured they were ready for showings.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Server
Olive Garden Restaurant
State College, PA
07.2021 - 06.2024
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Leasing Intern
Keystone Real Estate Group
Altoona, PA
08.2020 - 02.2022
- Respond to residents’ emails and phone correspondence to ensure that issues and concerns are addressed appropriately and with expedience.
- Responsible for providing tours of the property to future residents, and responding to questions concerning units, leasing, and regulations.
- Responsible for issuing leases and handling payment transactions.
Canteen and Smoothie Bar Worker
Woodward
Woodward, PA
08.2020 - 08.2021
- Rotated through a series of different stations based on team needs.
- Enhanced customer satisfaction by efficiently managing food and beverage orders.
- Stocking, prepping, and maintaining the workstation and building.
Refreshment Break Attendant
The Pennstater Hotel & Conference Center
State College, PA
09.2018 - 03.2020
- Assisted in organizing and setting up for events or special activities.
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Monitored main areas to replenish inventory items when supplies ran low.
Education
Bachelor of Arts - Criminology
Pennsylvania State University
University Park, PA05-2024
Skills
- Proficient problem-solving
- Lease oversight
- Property tours and inspections
- Building rapport
- Detail-oriented
- Team player
- Organizational Aptitude
- Articulate communication
Timeline
Leasing Agent
Keystone Real Estate Group
09.2024 - Current
Server
Olive Garden Restaurant
07.2021 - 06.2024
Leasing Intern
Keystone Real Estate Group
08.2020 - 02.2022
Canteen and Smoothie Bar Worker
Woodward
08.2020 - 08.2021
Refreshment Break Attendant
The Pennstater Hotel & Conference Center
09.2018 - 03.2020
Bachelor of Arts - Criminology
Pennsylvania State University
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