Leia Shird
Bayonne,NJ
Summary
Dedicated insurance agent with a proven track record in developing tailored insurance solutions and enhancing team performance. Committed to delivering exceptional customer service and efficient policy management.
Results-driven insurance professional with over four years of experience in creating customized coverage solutions and mentoring junior agents. Known for strong problem-solving abilities and a meticulous approach to risk assessments, fostering client trust and loyalty.
Kitchen professional with experience in maintaining cleanliness and hygiene standards in fast-paced environments. Known for consistent performance and supporting kitchen operations effectively. Reliable team member with focus on collaboration and adaptability, ensuring smooth kitchen workflow.
Experienced with maintaining high standards of kitchen cleanliness and hygiene. Utilizes efficient dishwashing techniques to support kitchen operations. Knowledge of health and safety regulations, ensuring compliance and clean environment.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Family First Life
New York Mills, NY
04.2020 - Current
- Developed tailored insurance solutions based on client needs and market trends.
- Mentored junior agents, enhancing team performance and service quality.
- Streamlined policy review process, improving turnaround time for clients.
- Conducted comprehensive risk assessments to determine appropriate coverage options.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Dishwasher
Felician University
Rutherford, NJ
11.2022 - 02.2026
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized work area by sorting and storing clean dishes efficiently.
- Assisted in training new staff on proper dishwashing techniques and safety protocols.
- Implemented efficient workflow processes, reducing turnaround time for dish cleaning tasks.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Warehouse Worker
Adore Me
Secaucus, NJ
08.2018 - 04.2025
- Operated forklifts and pallet jacks for efficient material handling.
- Coordinated inventory counts, ensuring accuracy and timely updates.
- Maintained cleanliness and organization of warehouse space to enhance safety.
- Assisted in loading and unloading shipments, optimizing workflow processes.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Assisted warehouse lead with inventory controls by following quality standards, resulting in smooth audits.
Education
High School Diploma -
Ferris High School
Jersey City, NJ05.2021
Insurance Licensing - Insurance
Exal Insurance
Online04.2020
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Heavy lifting
- Punctuality
- Problem-solving
- Efficient cleaning
- Dishwasher operation
- Stress tolerance
- Customer service excellence
- Organizational strengths
- Restocking skills
- Packaging and labeling
- Self-motivated and disciplined
- Picking and packing
- Cleaning and organizing
- Warehouse safety
- Order picking
- Team collaboration
- Order picking and processing
Timeline
Dishwasher
Felician University
11.2022 - 02.2026
Insurance Agent
Family First Life
04.2020 - Current
Warehouse Worker
Adore Me
08.2018 - 04.2025
High School Diploma -
Ferris High School
Insurance Licensing - Insurance
Exal Insurance