Leida M. Sanchez

AMPM Arco Gas Station

01.2020 - Current

Processed customer transactions accurately and efficiently at point of sale.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted customers with inquiries, providing product information and recommendations.
Handled cash, credit, and debit payments while following company policies for accuracy.
Collaborated with team members to ensure smooth operation during peak hours.
Supported promotional activities by setting up displays and informing customers of sales events.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Performed cash, card, and check transactions to complete customer purchases.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.