LEIDY GONZLEZ
Brockton,MA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
14
14
years of professional experience
Work History
Household Manager
Self-employeed
01.2012 - Current
- Scheduled appointments for medical, dental and self-care needs.
- Performed cleaning and organization duties.
- Planned youth activities to foster intellectual and emotional development.
- Coordinated meals for all family members with focus on catering to dietary restrictions.
Desk Clerk
MASSPIKE LOGISTICS LLC
03.2023 - 11.2023
- Booked loads, uploaded rate confirmations, dispatching, and invoices.
- Maintained clean, tidy and sanitized common areas for personnel.
- Responded to emails periodically throughout the day.
Restaurant Waiter
TOSTADO SANDWICH BAR
06.2009 - 01.2010
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
Boston Adult Technical Academy
Boston, MA06.2014
Skills
- Customer service skills
- The ability to work well with others
- Safe food handling procedures
- Organizational skills and attention to detail
- Cleaning and Organization
- Health and Wellness Expertise
- Budget Development
- Schedule Coordination
- Telephone skills
- work under pressure
- manage household
- Table setting
- Service Quality
- Active listening
- Multitasking
- Memory retention
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Desk Clerk
MASSPIKE LOGISTICS LLC
03.2023 - 11.2023
Household Manager
Self-employeed
01.2012 - Current
Restaurant Waiter
TOSTADO SANDWICH BAR
06.2009 - 01.2010
High School Diploma -
Boston Adult Technical Academy
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