Leigh Perkins

Practice Manager

Crimson Pediatrics

09.2019 - Current

Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Developed close working relationships with front office and back office staff.
Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Addressed and remedied all patient or team member issues.
Oversaw accounting, budgeting, and financial reporting.
Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
Proficient in Credentialing with insurance companies, malpractice insurance, DEA and State Licensing.
Oversaw Vaccine ordering and maintenance from State funding as well as private.
Maintained rapport with Providers and Nursing staff to ensure all licensure and credentialing remained up to date.