Leigh Pinter

Princeton,NJ

Summary

Operations and management professional with over 15 years of experience in healthcare. Expertise in leading teams of up to 100 employees, ensuring productivity, quality, and compliance. Proficient in staff development, process improvement, and problem-solving strategies. Demonstrated ability to enhance operational efficiency and drive successful project outcomes.

Overview

Certification

years of professional experience

Work History

Supervisor / Operations Management

P4 CLINICAL

01.2021 - Current

Managed over 60 employees across New Jersey, New York, Delaware, Maryland, and North Carolina.
Oversaw full employee lifecycle: recruiting, interviewing, hiring, onboarding, training, performance management, and terminations.
Administered payroll and timekeeping responsibilities using ADP software.
Conducted new-hire orientations and provided hands-on training for independent performance.
Led project management for development and implementation of new office locations from planning to launch.
Identified operational challenges and devised practical solutions to enhance productivity and service standards.
Maintained communication with leadership and internal teams while working independently.
Implemented new processes, procedures, and operational initiatives to improve efficiency.

Central New Jersey Supervisor / Lead Phlebotomist

ACCURATE DIAGNOSTIC LABS

02.2009 - 01.2021

Managed over 100 client accounts across central New Jersey.
Supervised approximately 115 employees across diverse geographic areas.
Provided management support for additional territories, overseeing more than 200 employees.
Conducted hiring, interviewing, onboarding, training, and performance evaluations.
Coordinated staffing needs and employee coverage across multiple locations.
Addressed performance issues, attendance problems, and operational challenges.
Served as key communication link between field employees and company leadership.
Promoted to lead phlebotomist and then to supervisor due to demonstrated leadership skills.

Phlebotomist

CARDIOVASCULAR INTERVENTIONISTS OF NEW JERSEY

03.2008 - 01.2009

Executed phlebotomy services in high-pressure cardiovascular healthcare setting.
Collected blood samples from patients using appropriate techniques and equipment.
Ensured adherence to safety protocols and infection control standards.
Prepared specimens for laboratory testing and analysis efficiently.
Maintained precise patient records and documented procedures accurately.

Education

Cardiovascular Tech - Science Education

Star Techincal

06-2008

1 year -

RARITAN VALLEY COMMUNITY COLLEGE

Skills

Operations Management
Team Leadership
Multi-Site Management
Remote Management
Hiring & Recruiting
Employee Training

Payroll & Timekeeping
Project Management
Onboarding & Orientation
Staffing & Scheduling
Process Implementation
Problem solving and conflict resolution