Bryan Dullard
Summary
Accomplished Director with a strong foundation in restaurant operations and financial management. Expertise in developing budgets, driving sales initiatives, and ensuring compliance with company standards across multiple locations. Seeking a District Manager position to utilize skills in operational strategy and team leadership for sustained growth.
Overview
33
33
years of professional experience
Work History
Director of Operations
Main Street Cafe & Bakery
10.2022 - Current
- Oversaw profitability by managing food, supply, and labor costs.
- Trained general manager and five managers to improve operational effectiveness.
- Coordinated outside events to ensure profitability.
- Putting together standards for 2 locations and future stores.
- Meeting on a weekly basis with providers to ensure best pricing and quality products.
- Developed all new LTO items on a quarterly basis.
Vice President of Operations
Iowa & Chicago IHOP
12.2018 - 10.2022
- Overseeing 12 IHOP locations with a total revenue of over 26 million in sales.
- Managed director of operations and 2 regional managers to drive operational efficiency.
- Monitored financial performance to ensure profit goals were consistently achieved.
- Oversaw marketing initiatives to drive sales and promote new menu items.
- 4 years of positive sales growth and cost saving measures to keep the store running profitable.
- Developed budgets, menu pricing, payroll, and sales growth strategies to optimize financial performance.
- Conducted regular meetings to align management and ownership on sales and labor metrics.
Director of Operations
Iowa IHOP
11.2017 - 12.2018
- Managed budgets and performance metrics for all locations in region to achieve revenue goals.
- Managed operations across 5 IHOP locations to ensure compliance with company standards.
- Prepared and compiled daily, weekly, and monthly operational reports for executive review.
Owner & Operator
Main Street Cafe and Bakery
12.2014 - 11.2017
- Maintained efficient and profitable operations, implementing strategies that drove traditional & online promotions, achieving sales up to 6 million dollars.
- Established location from the ground up, coordinating contractors, equipment, marketing, menu design, employee hiring & management, food item creation, parsizes, labeling systems, manuals & scheduling.
- Engaged with suppliers daily to coordinate fresh and timely deliveries.
General Manager
Perkins Restaurant
12.2004 - 10.2014
- Interviewed, selected, trained, and supervised staff to build a high-performing team.
- Conducted pre-shift and weekly departmental meetings to align team goals and enhance operational efficiency.
- Scheduled and directed staff in daily assignments to optimize workflow and meet service standards.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
Quality Assurance Inspector
Vicorp Restaurants
Des Moines
12.1997 - 12.2004
- Conducted routine audits to ensure consistent adherence to operational standards.
- Inspected 22 restaurants to maintain safe and sanitary food-handling practices.
- Collaborated with production teams to promptly identify and resolve quality issues.
- Oversaw Serve Safe certification process for food safety training compliance.
- Instructed general managers, cooks, and staff on safety protocols and equipment maintenance techniques.
- Inspected products for defects, ensuring strict compliance with quality standards.
- Monitored quality compliance through thorough product inspections against specifications.
Manager
Vicorp Restaurants
Des Moines
03.1993 - 12.1997
- Interviewed, selected, trained, and supervised staff to build a capable team.
- Carefully interviewed, selected, trained and supervised staff.
- Resolved problems or concerns effectively, ensuring satisfaction for all parties involved.
- Monitored restaurant operations and took action to maintain food quality and service standards.
Education
Lincoln High School
Des Moines, IACulinary Arts -
Brown Culinary Arts
Michigan05-1990
Skills
- Budget management
- Performance metrics
- Sales forecasting
- Customer relationship management
- Staff training
- Team leadership
- Strategic planning
- Leadership training
- KPI tracking
- Business leadership
Timeline
Director of Operations
Main Street Cafe & Bakery
10.2022 - Current
Vice President of Operations
Iowa & Chicago IHOP
12.2018 - 10.2022
Director of Operations
Iowa IHOP
11.2017 - 12.2018
Owner & Operator
Main Street Cafe and Bakery
12.2014 - 11.2017
General Manager
Perkins Restaurant
12.2004 - 10.2014
Quality Assurance Inspector
Vicorp Restaurants
12.1997 - 12.2004
Manager
Vicorp Restaurants
03.1993 - 12.1997
Lincoln High School
Culinary Arts -
Brown Culinary Arts