Enthusiastic and reliable professional takes pride in providing excellent service and creating memorable different experiences for all people. Skilled in anticipating needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in multiple situations and high-volume environments.
Work History
Server
1 Year 8 Months
The Rackhouse | 2024.12 - Current
Provided exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Collaborated with kitchen staff to fulfill special requests and dietary restrictions.
Assisted in training new servers on menu items and company protocols.
Handled cash transactions accurately, processing payments and closing checks.
Developed strong rapport with regular customers, enhancing guest experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Maximized table turnover rate by managing reservations and seating arrangements.
Medical Assistant
1 Year 9 Months
Chicoine Chiropractic Health Centers Inc | 2024.11 - Current
Assisted in patient intake, ensuring accurate data collection and documentation.
Supported treatment procedures by preparing examination rooms and sterilizing instruments.
Implemented office protocols to enhance efficiency in scheduling appointments and managing patient records.
Trained new staff on operational processes, fostering a cohesive team environment focused on quality care.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Daycare Teacher
1 Year 7 Months
Cadence Academy Preschool | 2023.05 - 2024.12
Developed and implemented engaging lesson plans to enhance children's learning experiences.
Facilitated daily activities promoting social skills and emotional development among preschoolers.
Collaborated with parents to provide insights into student progress and developmental milestones.
Maintained a safe and nurturing environment, ensuring compliance with health and safety regulations.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Event Assistant
4 Years
Stadium People | 2019.01 - 2023.01
Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
Assisted in setup and breakdown of event spaces, optimizing workflow efficiency.
Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
Helped manage successful events with attendance of over 10,000 people, such as being trusted to be in charge of of A-List celebrities at events like the CMA awards.
Teacher
4 Years
Serenity Church | 2018.01 - 2022.01
Coordinated community outreach programs to promote educational opportunities within the church congregation.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
High School Diploma
The Colony High School | The Colony, TX | 2021
Relevant Coursework: Nursing & Clinical Rotations at Dale Jackson Career Center in Lewisville, Texas.