Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Brown

Stephens City,VA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Member Services Representative position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Server Trainer

Cracker Barrell Old Country Store/Restaurant
02.2021 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

High School Diploma -

Sherando High School
Stephens City, VA
06.2023

Skills

  • Team Member Training
  • Cash Handling
  • Multitasking Abilities
  • Problem Solving
  • Customer Service Excellence
  • Effective Time Management

Timeline

Server Trainer

Cracker Barrell Old Country Store/Restaurant
02.2021 - Current

High School Diploma -

Sherando High School

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Taylor Brown