LEIGH ANN WINTER
HOUSTON,TX
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Sales Associate
Texas Silver Mercantile
03.2011 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
King Ranch Christmas Pop Up Store
11.2017 - 02.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
BBA - Business Administration
Tarleton State University
Stephenville, TXHigh School Diploma -
Spring Woods High School
Houston, TXSkills
- Sales Development
- Customer Needs Assessment
- Professional Demeanor
- Relationship Selling
- Merchandising Understanding
- Sales Goals Attainment
- Negotiation Tactics
- Sales Expertise
- Flexible Schedule
- Display Setup
Timeline
Sales Associate
King Ranch Christmas Pop Up Store
11.2017 - 02.2018
Sales Associate
Texas Silver Mercantile
03.2011 - Current
BBA - Business Administration
Tarleton State University
High School Diploma -
Spring Woods High School
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