Leighton Baldwin
Hendersonville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Member Service Representative
Canopy Association of Realtors
Charlotte, NC
10.2023 - Current
- Provide support to members regarding account inquiries, processing transactions, and resolving issues.
- Answer incoming calls regarding membership benefits and services.
- Research complex issues related to accounts or services provided by the organization.
Director of Member Services
Hendersonville Board of Realtors
Hendersonville, NC
04.2021 - 09.2023
- Served as primary point of contact between members and organization. This includes adding, removing, transferring members.
- Managed communications with members, including emails, newsletters, and other correspondence.
- Established internal systems for tracking membership data and information.
Property Manager
Carolina Cottages
Hendersonville, NC
11.2020 - 04.2021
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria. Performed regular inspections and financial duties.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Kitchen Team Leader
Chick-fil-A
Hendersonville, NC
02.2017 - 05.2020
- Supervised a staff of fifteen running a six million dollar restaurant during closing shifts and peak hours.
- Maintained accurate records of daily production, inventory, and staff scheduling.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Education
Bachelor of Arts - Real Estate
Ashford University
San Diego, CA12.2021
Associate of Arts - Fine Arts
Henderson County Early College
Flat Rock, NC05.2019
Certification
- Licensed North Carolina Broker - 2019
- Licensed South Carolina Sales Person - 2020
- Notary North Carolina - 2023
References
References available upon request.
Timeline
Member Service Representative
Canopy Association of Realtors
10.2023 - Current
Director of Member Services
Hendersonville Board of Realtors
04.2021 - 09.2023
Property Manager
Carolina Cottages
11.2020 - 04.2021
Kitchen Team Leader
Chick-fil-A
02.2017 - 05.2020
Bachelor of Arts - Real Estate
Ashford University
Associate of Arts - Fine Arts
Henderson County Early College