Leila Akada
Seattle,WA
Summary
Detail-oriented individual with expertise in customer service and scheduling management. Recognized for strong communication skills and rapid adaptability. Committed to enhancing team collaboration and improving client experiences.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Cindy’s Beauty Salon
Mercer Island, Washington
08.2024 - 02.2025
- Greeted clients warmly, enhancing first impressions and ensuring smooth front desk operations.
- Managed the business calendar, scheduling 15 to 25 clients per day.
- Answered phone calls and addressed client inquiries promptly, contributing to high levels of customer satisfaction.
- Processed payments and handled cash transactions accurately, ensuring efficient financial transactions and minimizing errors.
- Provided information about salon services and promotions to clients.
Team Co-Manager
Franklin High School
Seattle, Washington
02.2023 - 05.2023
- Ensured timely completion of necessary paperwork for team participation.
- Tracked athlete attendance and discussed qualification requirements for meets.
- Coordinated with coaches to effectively conduct meet events.
Camp Counselor
Blaine Memorial United Methodist Church
Seattle, Washington
07.2018 - 07.2019
- Supervised campers during activities, prioritizing safety and well-being.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Facilitated conflict resolution among campers, fostering a supportive and harmonious community.
- Assisted with food service and cleanup during lunchtime to maintain a clean and organized dining environment.
Education
High School Diploma -
Franklin High School
Seattle, Wa06-2024
Bachelor of Science - Communication
University of Washington
Seattle, WA03-2026
Skills
- Customer service
- Payment processing
- Effective communication
- Time management
- Conflict resolution
- Event planning
Affiliations
Blaine Memorial United Methodist Church, Counselor (5th Grade), July 2018 & July 2019, Supervised group of
15 fifth-grade students during daily activities., Assisted with food service and cleanup during lunchtime.
Key Club - Franklin High School, Member, Participated in weekly meetings and club fundraising efforts.,
Volunteered at the Seattle Marathon: assisted with bag check and water station support., Helped organize fundraising to attend a regional convention.
15 fifth-grade students during daily activities., Assisted with food service and cleanup during lunchtime.
Key Club - Franklin High School, Member, Participated in weekly meetings and club fundraising efforts.,
Volunteered at the Seattle Marathon: assisted with bag check and water station support., Helped organize fundraising to attend a regional convention.
Timeline
Front Desk Receptionist
Cindy’s Beauty Salon
08.2024 - 02.2025
Team Co-Manager
Franklin High School
02.2023 - 05.2023
Camp Counselor
Blaine Memorial United Methodist Church
07.2018 - 07.2019
High School Diploma -
Franklin High School
Bachelor of Science - Communication
University of Washington