Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Leila Gollner

Gonzales,LA

Summary

Restaurant Hostess with 1.5 years of experience in providing customer service in a dining environment. Skilled in managing reservations, greeting guests, and coordinating seating to have efficient flow and satisfaction. Known to be friendly, have strong communication skills, and ability to remain composed under pressure.

Overview

1
1
year of professional experience
2026
2026
years of post-secondary education

Work History

Restaurant Hostess

East Troy Brewery
East Troy, Wisconsin
04.2023 - 08.2024
  • Greeted and seated guests promptly to maintain a welcoming atmosphere.
  • Managed reservations and organized seating plans for efficient service flow.
  • Monitored dining area for cleanliness and set tables for incoming guests.
  • Collaborated with team members to enhance overall dining experience.
  • Maintained waitlist and updated guests on estimated seating times effectively.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered telephone to provide dining information and take reservations.

Education

Dutchtown High School
Geismar, LA

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • American Sign language
  • Leadership

Extracurriculars

• Cheerleading: 2 years

• Student council: 1 year

• FFA: 1 year

Timeline

Restaurant Hostess

East Troy Brewery
04.2023 - 08.2024

Dutchtown High School
Leila Gollner